Blog

Automation insights, use cases and best practices from our consulting projects.

13. April 2026

Delegating Mailbox Permissions Through ServiceNow

Request access to shared mailboxes via ServiceNow and have permissions set automatically – with a full audit trail.

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13. April 2026

User Onboarding from SAP HCM: Day One Ready Without IT Effort

SAP HCM as HR system, System Center Orchestrator as automation platform. The result: no manual IT intervention.

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13. April 2026

SAP to Active Directory Sync: Keeping Data Where It Belongs

HR data belongs in SAP, AD data belongs in AD. We built a bidirectional sync that ensures exactly that.

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13. April 2026

Azure Guest User Delegation: Taking the Load Off IT

3,500 employees, multiple guest user requests every day. We built a working POC in a single day.

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13. April 2026

Asset Warranty Sync: Keeping Warranty Data Current Automatically

Manually maintaining warranty information for DELL assets? It doesn't have to be that way. We automated the sync.

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13. April 2026

Migrating SAML Users to Full Azure AD Users: How We Automated It

SAML-only users need to become fully synchronized Azure AD users. Multiple steps, all automated.

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13. April 2026

File Server Access via Self-Service: Getting IT Out of the Loop

Every access request went through IT. With resource owner delegation and self-service, we changed that.

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13. April 2026

Syncing Intune Assets to ServiceNow: Closing the Asset Gap in Support

Support agents had no visibility into a user's devices. We connected Intune and ServiceNow.

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13. April 2026

User Onboarding in Logistics: No More Blind Group Copying

Template users were already in use – but groups were copied blindly. One simple step changed that.

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