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Complete ServiceNow Foundation Data for 12,000 employees – users, departments, companies, locations – synchronized daily.
A large enterprise with 12,000 employees needed a complete Foundation Data structure in ServiceNow: users, departments, locations, companies, and job profiles – sourced from SAP and Active Directory. Many interface options were being discussed; a clear, scalable solution was missing.
Azure Automation combines data from SAP and Active Directory daily into a consistent Foundation Data structure and synchronizes it fully into ServiceNow – from the company level down through locations and departments to individual users. Azure Automation was established as the official core interface between ServiceNow and all other systems, definitively resolving the integration complexity.