Machine Manufacturer – Custom Azure Automation Integration for ServiceNow

Challenge

The native ServiceNow module for Azure Automation integration would have cost 30,000 to 40,000 Euro more per year – clearly outside the budget. Yet the company still needed a complete, reliable integration between Azure Automation and ServiceNow.

Solution

au2mator built a tailor-made Azure Automation integration in ServiceNow that not only replaces the native module but surpasses it: complete logging directly in the ServiceNow item (the customer sees in real time what the automation is doing and at which step it is), and the ability to independently restart failed jobs from within ServiceNow – without any consulting support.

Results

• 30,000 to 40,000 Euro in annual licensing costs saved
• Better functionality than the native ServiceNow Azure Automation module
• Full real-time logging directly visible in the ServiceNow item
• Failed jobs can be independently restarted from within ServiceNow
• Reduced dependency on consulting support in day-to-day operations