{"id":626,"date":"2026-04-13T23:33:56","date_gmt":"2026-04-13T21:33:56","guid":{"rendered":"https:\/\/au2mator-consulting.com\/servicenow-identity-management-azure-automation-en\/"},"modified":"2026-04-13T23:33:56","modified_gmt":"2026-04-13T21:33:56","slug":"servicenow-identity-management-azure-automation-en","status":"publish","type":"post","link":"https:\/\/au2mator-consulting.com\/en\/servicenow-identity-management-azure-automation-en\/","title":{"rendered":"Building Central Identity Management with ServiceNow"},"content":{"rendered":"<p>A company with a hybrid IT infrastructure and numerous third-party applications had a fundamental problem: no central identity management. Permissions were managed in silos, and deviations went unnoticed.<\/p>\n<h2>The Challenge<\/h2>\n<p>Identities were spread across OnPrem AD, Entra ID, and various APIs. Permission changes happened without a unified process. Security-relevant deviations were caught late \u2013 or not at all.<\/p>\n<h2>The Solution<\/h2>\n<p>We built a central identity management layer in ServiceNow. All permissions \u2013 whether via OnPrem AD, Entra ID groups, or direct API calls \u2013 are controlled from there. Azure Automation handles the technical implementation. Regular reports show the current permission state. When deviations are detected, security tickets are automatically created in ServiceNow.<\/p>\n<h2>The Result<\/h2>\n<p>A single point of control for all identities. Deviations are detected immediately and captured as tickets. The company has full visibility at all times.<\/p>\n<p class=\"a2c-blog-cta\"><a href=\"\/en\/contact\/\" class=\"btn-primary\">Get in touch<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A hybrid environment with many third-party apps and no central identity management. We built it in ServiceNow.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-626","post","type-post","status-publish","format-standard","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Building Central Identity Management with ServiceNow - au2mator Consulting<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/au2mator-consulting.com\/en\/servicenow-identity-management-azure-automation-en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Building Central Identity Management with ServiceNow - au2mator Consulting\" \/>\n<meta property=\"og:description\" content=\"A hybrid environment with many third-party apps and no central identity management. 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